the office would like to give each person the needed care for their teeth.
Oct 28, 2015
I'm consistently impressed with the level of care I receive there. Great job!
Oct 28, 2015
This was my first time with the current dental hygienist. She was very friendly and informative on my gums and the best use of my insurance which was very impressive.
Oct 24, 2015
I appreciate Dr. Aldrich and her staff, and always look forward to my visits!
Oct 22, 2015
The X-ray tech is a keeper. Vey personable and put me at ease
Oct 16, 2015
Dr. Ross and Sara were wonderful helping me with a medical issue prior to my exam. I really appreciate the time they took with me prior to my cleaning and the treatment plan they prepared. Sara did a great job on my cleaning and made sure I was comfortable throughout the procedure.
Oct 5, 2015
Kimberly, babsy and Dr Ross were great. I felt well informed and taken care of.
Sep 29, 2015
A workable plan was developed... The dental hygienist and her assistant were extremely knowledgable and Dr Ross explained everything in a way I could understand. and listened to my questions and thoughts. A plan was developed for treatment to both our satisfaction.
Sep 25, 2015
Nothing. You guys are the greatest.. Sara was so considerate of my comfort and explained everthing along the way. Deserie is so cheerful and helpful. Dr Aldrich is just plain great.
Sep 24, 2015
everyone was friendly. they took time to answer my questions.
Sep 22, 2015
everything was great, gals were proficient and friendly. I HAVE BEEN TERIFIED OF DENTISTS AND DENTAL OFFICES SINCE I WAS 5 years old. THIS is the first place I have been happy to return to!
Sep 22, 2015
Enjoyed going to the dentist, treated like family.
Sep 19, 2015
Kimberly is wonderful! She makes me feel very safe and she is very careful and knowledgeable about my teeth sensitivities! The new guy provided a lot of comic relief! Thank you! And as always, Jordan is awesome!!! Thanks for a pleasant experience!
Sep 16, 2015
My visit went very well. Everyone was very pleasant and Sara did a good job with my cleaning.
Sep 15, 2015
I have never loved going to the dentist as much as I do now! The staff and doctor are all wonderful!
Sep 10, 2015
1st visit to a dentist was a smashing success. Thanks for making Carley's first visit a great experience. She really enjoyed it and was made to feel very at ease. Thank you.
Sep 4, 2015
The hygienist poked/scraped teeth a little too hard. Overall, I think she did a good job cleaning my teeth, but my mouth is pretty sore.
Sep 4, 2015
The staff kept me very well informed of the services being performed and what the next steps are. I really love that!
Sep 3, 2015
Staff were professional and responsive to my requests. Please ask the gentleman taking X-rays to reserve using the term "good job" for children.
Sep 3, 2015
Very professional and outgoing this the only Dental place that I enjoy going to
Sep 3, 2015
Awesome staff!! I Highly recommend Riverbend Dental.
Sep 2, 2015
I hope the next visit isn't quite so long.
Aug 28, 2015
Everyone is so friendly.
Aug 26, 2015
All employees and services were excellent.
Aug 19, 2015
Sara is always pleasant and thorough; Mickey and Jordan rock it out on the front desk! Thank you!
Aug 18, 2015
As I've mentioned before I have. Ever liked nor enjoyed trips to the dentist. All of that changed when I started going to riverbend dental. I am always impressed with the service. I'm grateful for a staff and practitioners to make me feel welcome, safe and respected. Thanks for everything from myself and family for always meeting our needs.
Aug 7, 2015
It is like visiting family where everyone cares for you and shows it with their actions.
Aug 7, 2015
Shar is awesome. The front office lady seems to be lacking some knowledge about how things are done, But she does try to be very friendly!
Aug 6, 2015
Great Service and Quality Dental. I love my dentist and their staff, they always try to converse and get to know me and they have become my friends! Their service is stellar and their dental procedure and speed is out of this world!
Aug 6, 2015
Anna and Deeann were both wonderful, kind and knowledgeable. I'm glad I made the choice to switch to this office. Thanks!
Aug 1, 2015
Everyone was great and I appreciate all they did for me!
Jul 30, 2015
I am impressed with the follow up after my visit. Never had a dental office do that before. Thanks Makes me feel that patient matters.
Jul 28, 2015
Fabulous Dental Office. We love having our whole family here at Riverbend Dental. So convenient being here in West Salem and wonderful staff. Very caring and considerate of our time and money. We are so happy we switched over here.
Jul 23, 2015
The hygienist i saw was wonderful and very informative, i appreciated her very much.
Jul 15, 2015
DeeAnne did a great job of explaining all the procedures and made feel very comfortable. Best cleaning I've ever had.
Jul 15, 2015
Best initial visit -- ever! The entire staff was professional, knowledgeable and friendly. Best first visit I've ever experienced! Thank you for treating me so well!
Jul 10, 2015
The young lady that performed my teeth cleaning is very knowledgeable and professional.
Jul 8, 2015
Everything was great. A very nice staff. They care.
Jul 3, 2015
I have been afraid of Dentists all my life, But when I went to RiverBend Dental in west Salem, I was not afraid, the staff were so kind and extra nice, that I soon looked forward to getting my smile back! and amazing it is, I am looking forward to all my work and cleaning after this. I could name every one of the Riverbend staff that work there as amazing, They all make me feel like family. Thank-you
Jul 3, 2015
Sara did a very thorough cleaning (as always) and complimented me on my home care! Babsy made some adjustments to my MAD device, which is helping me to sleep better and eliminate my snoring!! Thank you Dr Ross and Babsy for helping me with my sleep apnea!!
Jul 3, 2015
every thing was fine thanks, Matthew C Grover USMC VETERAN
Jul 2, 2015
I love your office! Friendly staff, informative, very conscientious of my comfort level and understanding. Kimberly is always great, happy, professional, and does a great job of explaining things to me. Dr. Aldrich is my #1 dentist and I am so pleased with how your clinic is working and expanding!
Jun 19, 2015
Sara was very thorough in her explanation of the procedure and what to expect later.
Jun 16, 2015
As always I'm treated great. You're always on time. Jordan up front remembers me . Sarah has taken great care of me and makes me feel comfortable . Dr. Ross is kind, funny and a great dentist .
Jun 13, 2015
I was very pleased and impressed with doctor Aldrich and looking forward being treated by her.
Jun 12, 2015
Everyone was very friendly and pleasant to talk to.
Jun 3, 2015
My only dissatisfaction is with your billing statements and how payments are estimatedand partial ppayment is taken after services, but when my EOB comes from insurance company, I cannot reconcile the accounts. Sometimes payments are shifted from family accounts. I really like my dental care and the office staff, but I dislike your accounting practices.
Jun 2, 2015
Everyone that I met was very personable. All the work was thorough, well explained and impressive.
May 30, 2015
You are the greatest. The only thing that I really dont understand fully are the charges. I recomend you to everyone.
May 29, 2015
5 star , excellent service, thanks so much.
May 27, 2015
I don't believe I have ever had better dental care. Thank you Riverbend!
Mar 21, 2015
I was impressed with the friendliness of everyone. Made me feel very comfortable. The facility is so bright and cheery.
May 22, 2015
The front desk staff has been amazingly helpful and kind!
May 20, 2015
Staff and services were awesome.
May 18, 2015
Excellent Care. Dr. Ross is the BEST! She has mastered the art of pain-free shots. I never feel any pain when she injects medication which is awesome. I would highly recommend her for her all around dental skills.
May 15, 2015
The hygienist went above and beyond while cleaning my teeth.
May 2, 2015
I love everyone in this office. I am so grateful that My family and I have found the perfect Dental Office for our needs. I can't recommend Riverbend Dental enough. Outstanding Service and wonderful warm and caring Staff.
Apr 30, 2015
Everyone I came in contact with during my visit were professional and friendly.
Apr 23, 2015
I am constantly impressed by the service we receive from you. Keep up the good work!
Apr 24, 2015
Sara did a great job cleaning my teeth and going over home care instructions. Hayley was her lovely assistant! The front desk staff were very pleasant and helpful.
Apr 9, 2015
Dr. Ross is amazing! First time meeting her, she exceeded my expectations. She answered all my questions and have me pointers since I'm pregnant. After my first appointment, she came up to me and asked how the cleaning went. Every staff are so friendly. I even received a personal welcome card from Dr. Ross. My second appointment was even better. Her hands are very gentle that made me more at ease. Plus they have a massage chair which is awesome! I highly recommend this place to everyone!
Apr 4, 2015
Excellent! I love that you explain everything that is happening. You take the time to smear vaseline on my lips when they get dry. I love that your clinic calls the day after I get a filling to check to see how I am doing.
Mar 26, 2015
Love the young women who cleans my teeth! Love the young women who cleans my teeth!
Mar 28, 2015
I'm a nervous Nellie at the dentist, and they assured me that they would help me through this. Everyone was friendly, the clinic is spotless and inviting. They even thanked me for choosing them as my new dental office. I look forward to getting my dental problems fixed with Riverbend Dental.
Mar 18, 2015
Absolutely wonderful! Their staff are friendly, knowledgeable and really care about their patients.
Mar 11, 2015
Hailey helped get me settled, and also provided me with the beautiful smile UV light procedure. Hailey helped get me settled, and also provided me with the beautiful smile UV light procedure. She was fantastic, very knowledgeable and absolutely fantastic to work with.
Mar 3, 2015
Everyone has been very friendly and professional every time I have been there. Everyone has been very friendly and professional every time I have been there. Couldn't ask for more.
Feb 26, 2015
I so enjoy visiting your office. Your staff is always extremely accommodating! I so enjoy visiting your office. Your staff is always extremely accommodating!
Feb 14, 2015
Your office is the best even when I hear I need another implant. I feel like you care about me as a person.
Feb 11, 2015
I appreciate the fine job Kimberly does as my hygienist. She is very personable and professional. I appreciate the fine job Kimberly does as my hygienist. She is very personable and professional. She does an excellent job explaining any dental problems and makes every effort to explain the remedy to me so I understand it. Thanks Kimberly
Feb 5, 2015
Good interaction with everyone. Good interaction with everyone.
Feb 5, 2015
your denial hygenisy was very much in the know about my mouth your denial hygenisy was very much in the know about my mouth. Iwill be back next month for pictures and talk with Michelle
Barbara Jean B.
Feb 7, 2015
Thank you for responding to my concerns about the music in the exam room. I enjoyed the quiet. Thank you for responding to my concerns about the music in the exam room. I enjoyed the quiet.
Jan 29, 2015
Kimberly is the best hygienist I have ever had. I appreciate how I have the same staff at each appointment who remembers me and my particular treatment needs. Jordan was very helpful regarding the insurance and billing information. Not only do they always interact with patients with the utmost respect and politeness, I appreciate that they interact with each other with professionalism and respect. I and my family have always been very well cared for by all of their staff.
Jan 15, 2015
Everyone is always Amazing! Everyone is always Amazing!
Jan 14, 2015
Everyone (Babsy, Kim, and the doctors) was extremely friendly, and it made coming in twice in one day seem like it wasn't that bad. The new receptionist was really making an effort to get everything done right the first time, even when she wasn't quite familiar with everything yet.
Jan 6, 2015
I didn't notice until I got home and looked closer at my statement that I was charged $10 for "Oral Hygiene Instruction". I didn't ask for any instruction and don't feel I was given any. I was asked if I would like a fluoride treatment as my insurance would cover it once a year. I declined. I did ask if the treatment was simply a rinse like I use every day at home. I was told that the teeth are dried and a gel applied. That was all the answer I needed. But the hygienist went into a dissertation about fluoride and what it does. I already know that and use it daily. If that is why I was billed $10 for instruction, I am greatly disappointed. I don't feel I should be billed for receiving information about a product or service you are trying to sell. I came away feeling my insurance was being reviewed to see what services could be offered and billed. Otherwise, same great service. We've been with you from the beginning!
Jan 5, 2015